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Knowledge Base

CAD currency customer with USD charge

Last Updated: May 02, 2016 09:02AM PDT
Query:
If we want to charge someone as USD and invoice as CAD, how do we do it? I tried to maintain a SO as CAD without credit card information and maintain an unapplied Payment in 27.6.11.9, but there's no place to change currency in 27.6.11.9. Also, I can't find the payment even though it says settled.

Resolution:
CCI does not support currency translations. The currency of the underlying sales order or invoice will be used for the credit card charge. In the report image, the top section where it says Settled refers to the credit card transaction at 3delta.  The section below where it says Accounts Receivable Invoice Reconciliation shows that the AR update failed for this transaction. There should be arpamt CIM input and output files that provide the details.

 
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